Introduction: The Morning My Retention Meeting Finally Got Specific I’ll be honest—my first pass at “AI for customer analytics” felt like a gimmick. I’d ask a dashboard bot, “Why did churn spike last month?” and get a polite shrug disguised…
Introduction: The Afternoon My “Great Demo” Fell Apart I’ll be honest—my love affair with evaluation pipelines started on a bad day. A model that crushed the vendor demo completely whiffed on our real prompts. Harmless summaries went off-brand. A “safety‑aware”…
Introduction: The Afternoon My Forecast Finally Stopped Hand‑Waving I’ll be honest—my first “AI forecasting” pilots looked impressive on slides and mushy in real life. We had neat confidence bands and a monthly ceremony where everyone nodded, but when the COO…
Introduction: My Search Bar Finally Got Me in the Afternoon To be honest, my initial “semantic search” demonstrations felt like sets for a movie. Before I threw actual data at it—PDFs with scanned tables, Jira tickets full of acronyms, and…
Introduction After two weeks wiring natural‑language BI into my daily workflow—morning KPI checks over coffee, ad‑hoc cohort questions during standups, and a couple of late‑night “why did churn spike?” rabbit holes—I stopped babysitting dashboards and started getting answers. Not perfect…
Introduction: The Morning My Model Finally Had an Adult in the Room I’ll be honest—my early AI experiments felt like letting a brilliant intern into production without a badge. The model could draft a policy, summarize a customer thread, even…
Introduction: My Model Learned to Say Sorry That Afternoon To be honest, my initial ML deployments were like throwing a kite into the air and hoping for favorable winds. The rollback strategy was essentially “re-deploy the old Docker image and…
Introduction: The Afternoon My Metrics Finally Answered Back I’ll be honest—my first “AI search” experiments looked smart and felt shallow. I’d ask a model, “Why did churn spike in Q2?” and get a confident paragraph that cited… nothing. After two…
Introduction: The Afternoon My Dashboard Stopped Asking for Real IDs I’ll be honest—most of my early analytics stacks treated privacy as a checkbox, not a capability. We’d dump raw logs into a warehouse, hash a few fields, and hope nobody…